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BEE Toolkits

Monitoring and Evaluation

The Monitoring and Evaluation Handbook for Business Environment Reform
This is a Handbook for BEE practitioners offering guidance on Monitoring and Evaluation (M&E) and within this the task of Impact Assessment (IA). It has been developed in consultation with the IFC and FIAS together with the UK department for international Development (DFID)and Deutsche Gesellschaft für Technische Zusammenarbeit (GTZ). The purpose of this Handbook is to strengthen awareness about M&E, engage interest in M&E, and to clarify what it entails, specifically for BEE practitioners.

    Tax Systems
    Designing a Tax System for Micro and Small Businesses
    The toolkit specifically discusses strategies and options to facilitate small business compliance with the tax system. It thus addresses one—although a particularly important—element of MSE formalization. Providing sufficient incentives for formalization has much broader dimensions.

    Communications
    Strategic Communications for Business Environment Reforms
    Designed to share knowledge management products and policy notes to disseminate good practices and lessons learned from BEE reforms with other practitioners throughout the world.
    This toolkit provides detailed, how-to approaches for building effective and strategic communications campaigns to support policy advocacy and reform implementation. It also provides practitioners with framework and tools to use communications strategically with the goal of building support and ownership, and diffusing opposition among the stakeholders most critical to BEE reform success.

    Public-private dialogue
    The PPD Handbook: a Toolkit for Business Environment Reformers


    This handbook provides practical guidelines for diagnosing, designing, implementing and evaluating public-private dialogue initiatives such as business forums or competitiveness partnerships. It is an output of a knowledge program jointly developed by the World Bank, DFID, IFC and OECD. The handbook provides a synthesis of issues and techniques to turn dialogue into reform results. It includes case studies as well as annexes for practitioners. It is linked to the online resource www.publicprivatedialogue.org

    Alternative dispute resolution
    Building Capability for Mediation in Commercial Cases: ADR Manual


    Focused on assisting task managers in identifying prerequisite institutional features and project design characteristics that will facilitate a more informed approach to the design and monitoring of ADR products in the World Bank Group. Provides an overview of issues, practical applications and case studies, and evaluates the potential of ADR to achieve desired objectives.

    Business inspections
    Good Practices for Business Inspection: Guidelines for Reformers


    This report identifies key practices of effective inspections for the protection of human health and safety and the environment. Its purpose is to set out a series of benchmarks that can be used as guidelines by reformers, ranging from bad practices to good practices to ideal practices, along with suggestions for specific steps.

    Business licensing
    Business Licensing Reform Toolkit


    While there is no universal agreement on what is and is not “business licensing,” a definition is proposed in this toolkit which discusses the importance and some principles of good business licensing, laying out steps in a project cycle for a business licensing reform program. Case studies of successful and unsuccessful reform are also presented, including provision of a number of practical tools for licensing project leaders.

    Business Start-up
    Reforming Business Registration Regulatory Procedures at the National Level


    Aimed at guiding users through the design and implementation of business registration reforms, it highlights and draws upon good practice cases and already-implemented reforms in many countries. The focus is on how to streamline the procedures an entrepreneur must comply with in order to set up a generic business before any sector-specific licenses, or certifications for activities with particular environment or health dimensions.

    Import/Export procedures
    Reforming Regulatory Procedures for Import and Export


    Practical guide written from a non-technical perspective to assist World Bank Group staff, in particular IFC field officers and task managers implement trade facilitation and Customs reform programs based on internationally recommended best practices.

    Collateral reform
    Reforming Collateral Laws to Expand Access to Finance


    Aimed at better equipping project managers to implement reforms to the legal and institutional framework for collateral (secured transactions), it discusses the importance of moveable property as a source of collateral for firms, the relationship between the legal framework governing moveable assets and financial sector consequences for firms, and how reforms can be introduced to change the lending environment.

    Sub-national regulation
    Simplification of Business Regulations at the Sub-national Level


    Places emphasis on sub-national regulation generally and municipal regulations specifically, since most interaction between “government” and “business” occurs at the local or regional level. National regulatory policies may influence or affect investment decisions, but post-investment operations are influenced by other levels of government having legal authority over such operational activities – principally those at the municipal
    level.

    SME taxation
    Tax Administrations and SMEs in Developing Countries


    Provides information and tools to: gauge the state of development of a country’s tax administration; serve as a primer on tax administration organizational structure and operations; describe best practices of modern tax administrations. It also contains concrete examples of how a tax administration can facilitate the growth of small and medium enterprises by eliminating administrative and other burdens faced by these enterprises in developing countries.


    Business Advocacy
    Building the Capacity of Business Membership Organizations


    In addition to government/public institutions and private service providers, the key group that lies in between, BMOs, are the most important actors influencing the business environment for small and medium enterprises (SMEs). This practical guide sets out steps for project managers to design, implement, and assess projects geared to strengthening BMOs.